Refund policy

Returns 
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it with all accessories provided.

Additional non-returnable items: 

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 7 days after delivery

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the courier.

 Refunds (if applicable) 

Once your return is received and inspected, we will send you an whats-app message to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your  original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) 
If you haven’t received a refund yet by the time, please contact us at whtasapp +96422226486

Exchanges (if applicable) 
We replace items if they are defective or damaged for FREE. If you need to exchange it for the same item or some other item due to size issue delivery charges of 25aed will apply, send us a message on whatsapp +96422226486 to confirm replacement

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping 
To return your product, you should contact us on whats-app +96422226486

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.